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Interface Overhaul and Retention Cohort Redesign

February 27, 2026 • ShardAnalytics Team • 2 min read

This is the largest single interface update since launch. Most key views have been reworked, and several core metric calculations have been standardized.

Interface Redesign

Server Home now leads with a graphical overview of current state and the last hour of metrics. Redundant shortcuts are removed — the page is cleaner and faster to scan.

Player Page aggregates data across all platforms in a single table. Previously you had to switch between platform-specific views to get a full picture.

Player Profile has a new layout: common header, activity heatmap, 7d vs 30d trend comparison, and a breakdown by server and world. A time range selector defaults to the last 30 days.

Sessions can now be browsed via a monthly calendar. Click any day to inspect it; hover for a quick summary. Filter by server or minimum session duration.

Geography has an improved map design and a new Country Catalog for pulling region-specific metrics without modifying the main view filters.

Menus and Regions now have dedicated catalog pages in the navigation instead of being accessed through nested filters.

Retention Cohorts: Rebuilt

The cohort heatmap is gone. It’s been replaced with a control chart that exposes:

  • Return probability after X days — the actual probability a player comes back at any given point after their first session
  • % Active vs Registered — separates players who actually play from those who just signed up
  • Time played for new users — how much time new cohort members logged in their first days

This gives you data you can act on instead of a colored grid that requires interpretation.

Activity Index

The Activity Index calculation now uses the current week plus the two preceding weeks. The view focuses on transitions between activity segments — which players are moving from active to churned, and which dormant players are coming back. The previous raw distribution content moved to Engagement Distribution.

Timezone-Aware Heatmaps

Heatmaps previously used fixed UTC. They now adapt to the client’s local timezone, so peaks correspond to actual peak hours in your context rather than UTC offsets.

Observability

  • Plugins: Search added. Crash history and version history are now surfaced directly in the plugin list.
  • Uptime calculation: Now counts any server that sent a heartbeat within the 7 days before the analysis period. Servers offline for scheduled maintenance no longer show as downtime.
  • Contextual help: Info icons added throughout cards and charts explaining what each metric measures and how it’s calculated.

Economy is temporarily disabled while the new integration design is finalized.